The Jackson Laboratory

Project Manager/Genetic Research Science

Job Locations US-ME-Bar Harbor
Posted Date 1 week ago(1/7/2021 12:58 PM)
Job ID
Marketing, Customer Support and Business Development



The Jackson Laboratory in Bar Harbor, ME has an opening for a Project Manager to join the JAX Center for Precision Genetics!  Individuals must have a solid background of theoretical and practical knowledge in the biological sciences to understand the research methods involved in generating, validating, and characterizing new mouse models of human disease using CRISPR/Cas9 gene editing technology. The Project Manager is responsible for working with the GRS Program Manager, Research Scientists, and Principle Investigators, as well as external project sponsors to help define individual JCPG projects’ scope, goals and deliverables as well as ensure overall project coordination, execution and completion. This position requires an in-depth understanding of JAX’s Model Generation operations processes and JAX’s Scientific Service offerings, as well as having a customer centric focus, excellent communication skills, and proficiency with available project tracking and communication tools. Project managers own the project

deliverable and work with our externally facing center collaborators and partners as well as internal contributors to ensure a positive experience and outcome.


All Project Manager Levels:

· Field new project requests and manage external communications and updates

· Creating accurate project timelines

· Providing timely data updates to project sponsors

· Submitting new projects/work requests to various internal departments and tracking all projects from nomination through to delivery

· Coordinating research activities between departments, including the generation of model validation data

· Responsible for the creation of templates for data collection

· Reviewing sequencing and other model validation data and compiling reports

· Data Analysis for phenotyping projects


Associate Project Manager:

Works independently in the execution of core responsibilities but performs mostly standard reporting and project management. Works with supervisor to interpret non-standard project requests from sponsors and create non-standard project descriptions and reports. The Associate Project Manager manages the projects from start to finish but may require significant guidance from either the Principle Investigator, GRS Program Manager, or the Study Director. This role communicates with sponsors and internal stakeholders regularly by email, phone, in person (when appropriate), and by generating reports.


Project Manager:

Works mostly independently in the execution of core responsibilities but may require assistance from supervisor to help resolve most challenging problems. The PM position requires knowledge of and expertise in products and services offered as well as inter-departmental functions and processes. The PM job is more advanced than the Associate Project Manager in that it requires a thorough understanding of mouse genetics and model validation quality control processes, generation of project reports for internal and external stakeholders, including project scope and timelines and communicates results and updates directly to the collaborator with minimal oversight.


Senior Project Manager:

In addition to the duties above, The Senior Project Manager must have extensive expertise in project coordination, negotiation, and related inter-departmental functions. The Senior PM has autonomy, experience and proficiency managing the largest, most complex projects. The Senior PM helps train other Project Managers. The Senior Project Manager takes the lead role in specific projects, such as developing new processes from start to finish for new service offerings or representing the JCPG team in cross-departmental projects. They determine overall strategy for feasibility assessment, development, and implementation of new service offerings. The Senior PM job is more advanced than the Project Manager in that it requires advanced scientific understanding of platforms and assays , independent review of model validation data and compiles reports, independently reviews and summarizes research data and advises on experimental design.


Customer Experience Management

The Project Manager serves as the primary point of contact for all client communications. Working directly with the Program Manager and Senior Research Scientists and PIs, the Project Manager holds primary responsibility for ensuring a superior customer experience. Serves as the liaison between the client and any internal resources participating in the execution of the project (to include Study Directors, research assistants, laboratory and animal room technicians and other departments such as Scientific Services). Distributes accurate and tailored project summaries, according to customer-specific timelines. Anticipates possible problems or inconsistencies and drives mid-course changes and corrections in order to avoid customer dissatisfaction or cost overruns. Negotiates win-win solutions to problems. Demonstrates commitment to creating a high-performance culture and positive work environment. Includes continued effort toward improving the customer experience, coping with and supporting change, commitment to a solution driven approach to problem solving, and embracing leadership opportunities.


Project Management, Order Entry and Record-Keeping

Coordinates and tracks progress on projects, updating all required databases as needed and anticipates possible problems or inconsistencies and drives mid-course changes and corrections in order to avoid customer dissatisfaction or deviations. Negotiates win-win solutions to problems. Establishes and maintains an accurate, complete and understandable summary of each project. Drives progress of each department/area involved in project to ensure that all project goals are met. Works with operations to ensure that projects are on track for deliverable and takes responsibility and ownership for managing project overall success.


  • Associate Project Manager: Bachelor’s degree in Biology or other Life Science and 2 years of related experience or a master’s degree.  Project Manager: Bachelor’s degree in Biology or another Life Science field and 2 years of project management experience; Master’s degree with 1 year of project management experience; or a PhD in a related field of Life Science.  Senior Project Manager: Bachelor’s degree in Biology or another Life Science field and 4 years of project management experience; a Masters Degree with 2 years of project management; or a PhD in a related field of Life Science and demonstrated ability to manage projects.

  • Previous laboratory experience and proven proficiency in molecular biology protocols is required. Knowledge of animal husbandry, reproductive sciences and/or and colony management is preferred. Proven proficiency with a variety of tasks performed very frequently in the study team (incl. formulation, dosing, phenotyping, biospecimens collection and analyses, data collection and analyses) to a level which allows assisting

    team members, troubleshooting of issues as they arise, and insuring delivery of excellent quality services.

  • Proficiency with a variety of software tools including MS Office software, , laboratory information management databases, collaboration software such as Microsoft Teams or Sharepoint; and CRM solutions. Highly proficient in Excel.

  • Exceptional verbal and written communication skills are required: Successful incumbents establish consistent effective two-way communication with department managers and supervisors regarding project needs & deadlines and follow up with these people in a timely manner as required to ensure project success; able to effectively communicate and negotiate with internal and external customers and colleagues to meet project goals and ensure customer satisfaction.

  • Knowledge of college level Mendelian genetics that can be obtained through a genetics course at an accredited college or university or through successful completion of the Jackson Laboratory genetics course, “Beyond Basic Genetics”.

  • The Senior PM has demonstrated aptitude to train project managers and to independently lead process development of new services, process improvements arising from deviation panels, lean projects and process documentation.

  • Proven ability to work collaboratively with others to achieve desired business results.
  • Positive attitude and professional manner in all interactions; demonstrated commitment to continuous learning and professional development.

  • Demonstrated ability to support staff to thrive on change and keep pace with a fast paced,dynamic work environment which is externally focused.

About Us

The Jackson Laboratory (JAX) is an independent, nonprofit biomedical research institution with more than 2,300 employees. Headquartered in Bar Harbor, Maine, it has a National Cancer Institute-designated Cancer Center in Augusta, Maine, a genomic medicine institute in Farmington, Connecticut, and facilities in Ellsworth, Maine, Sacramento, California, and Shanghai, China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

The Jackson Laboratory's 43-acre scenic Bar Harbor campus is nestled between the Gulf of Maine and the mountains of Acadia National Park. Some of the best hiking and biking in the world (over 50 square miles of mountains, lakes, views, and dramatic coastline) is accessible from our campus. We are one mile from downtown Bar Harbor, which offers a vibrant downtown district with a plethora of restaurants, shops, museums, and galleries.

JAX employees work in a collaborative, value-driven, and team-based environment where the focus is on advancing science and improving patients’ lives. Researchers apply genetics to increase the understanding of human disease and advance treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. JAX was voted among the top 15 “Best Places to Work in Academia” in the United States in a poll conducted by The Scientist magazine!


Our Values:

INTEGRITY - Courage and commitment to do what is right

PEOPLE - Inspiring our people to enhance the health of all

ONE TEAM - Unified by our promise to transform medicine and science

EXCELLENCE - Achieving world-class results

INNOVATION - Leading with discovery and creative solutions

STEWARDSHIP - Caring for and enhancing the resources entrusted to us


What do we have to offer?

JAX offers a dynamic and supportive work environment, competitive salaries, and a comprehensive benefits package, including a medical plan, outstanding retirement plan, generous paid time off, and tuition reimbursement including an MBA program. Our campus offers a fitness center with an award-winning wellness program, an onsite full service cafeteria, and a fully operational primary care facility available to employees and their families.


Most importantly, every position contributes to JAX’s mission of discovering precise genomic solutions for human disease and empowering the global biomedical community in our shared quest to improve human health.


Employment will require successful completion of references and a background check.

The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about career opportunities at JAX:


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