The Jackson Laboratory

Import/Export Specialist

Job Locations US-ME-Bar Harbor
Posted Date 1 month ago(12/17/2020 5:45 PM)
Job ID
Marketing, Customer Support and Business Development


The Jackson Laboratory is seeking a creative problem-solver with good detail orientation and communication skills, to join our Global Relations team as an Import Export Specialist. This team is responsible for safe transport and clearance of both animals and perishable compounds worldwide.  This role is responsible for providing materials necessary to ensure rapid Customs clearance of these shipments.  Working with veterinary staff and Customs officials to determine appropriate USDA, FDA, and CDC clearance requirements, the incumbent will facilitate solutions and provide each shipment with the appropriate documentation to ensure clearance.


Please note: Although the majority of work is performed during M-F work hours, this position requires flexibility to respond to emergency requests and course corrections as needed, including rotated on-call responsibility (shared with team).  In addition, this role is currently 30% onsite/70% remote until our onsite restrictions are lifted and then full time onsite.


  • Implement, maintain, and update country-specific electronic document endorsement and clearance procedures, in coordination with the unique Customs Divisions capabilities of each country.
  • Facilitate processing of endorsements for active shipments. Obtain and interpret foreign and US clearance statues and facilitate communications between foreign and US agencies and JAX staff.
  • Coordinate internally and externally, to develop and implement guidelines for export AND import of new perishable products.
  • Perform administrative functions including creation and processing of USDA certificates as required.
  • Provide advice, templates, and general information on import of perishable compounds.


  • BA/BS degree in related field and 2+ years of relevant experience.
  • Strong software skills: Demonstrated ability to learn, use, and drive changes to a variety of software applications, including MS Excel.
  • Self-starter with proven track record of creative problem-solving and process development/improvement in a team-oriented environment.
  • Exceptionally articulate written and verbal skillset sufficient to interpret government and trade organization regulations, comply with contracts, develop procedures, communicate clearly with non-native English speakers, and produce consistently accurate and professional customer communications.

Please submit a cover letter clearly documenting your fit for this role, along with a resume!


This role can be filled at the Bar Harbor, ME location and will require at least 30% of time onsite.

About Us

The Jackson Laboratory (JAX) is an independent, nonprofit biomedical research institution with more than 2,300 employees. Headquartered in Bar Harbor, Maine, it has a National Cancer Institute-designated Cancer Center in Augusta, Maine, a genomic medicine institute in Farmington, Connecticut, and facilities in Ellsworth, Maine, Sacramento, California, and Shanghai, China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

The Jackson Laboratory's 43-acre scenic Bar Harbor campus is nestled between the Gulf of Maine and the mountains of Acadia National Park. Some of the best hiking and biking in the world (over 50 square miles of mountains, lakes, views, and dramatic coastline) is accessible from our campus. We are one mile from downtown Bar Harbor, which offers a vibrant downtown district with a plethora of restaurants, shops, museums, and galleries.

JAX employees work in a collaborative, value-driven, and team-based environment where the focus is on advancing science and improving patients’ lives. Researchers apply genetics to increase the understanding of human disease and advance treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. JAX was voted among the top 15 “Best Places to Work in Academia” in the United States in a poll conducted by The Scientist magazine!

Our Values:

INTEGRITY - Courage and commitment to do what is right

PEOPLE - Inspiring our people to enhance the health of all

ONE TEAM - Unified by our promise to transform medicine and science

EXCELLENCE - Achieving world-class results

INNOVATION - Leading with discovery and creative solutions

STEWARDSHIP - Caring for and enhancing the resources entrusted to us


What do we have to offer?

JAX offers a dynamic and supportive work environment, competitive salaries, and a comprehensive benefits package, including a medical plan, outstanding retirement plan, generous paid time off, and tuition reimbursement including an MBA program. Our campus offers a fitness center with an award-winning wellness program, an onsite full service cafeteria, and a fully operational primary care facility available to employees and their families.


Most importantly, every position contributes to JAX’s mission of discovering precise genomic solutions for human disease and empowering the global biomedical community in our shared quest to improve human health.


Employment will require successful completion of references, background check, credit check, and an appropriate non-compete agreement.

The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about career opportunities at JAX:



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