The Jackson Laboratory

  • IT Manager- Human Capital Management (HCM)

    Job Locations US-ME-Bar Harbor
    Posted Date 2 months ago(4/18/2019 10:12 AM)
    Job ID
  • Summary

    The Jackson Laboratories IT team is seeking a passionate, results-oriented, and inventive Product Manager to drive the implementation of new HR products, while helping to define the future of how we scale and support our workforce across all phases of the employee lifecycle. The Jackson Laboratories IT team owns products which support HR business initiatives to continuously improve the user experience of JAX employees throughout the world. In this position, they will work with developers and analysts to build complex integrated solutions using Workday and other in house developed products.

    The Product Manager – Human Capital Management (HCM) is responsible for managing a set of information technology products over the life of the product from ideation through development, launch, and finally discontinuance in support of our Human Resources department. The Product Manager is responsible for strategic IT product roadmaps, prioritization of work, research and design of software, creation, delivery and management of product roadmaps and IT programs, and management of resource allocations for the delivery team assigned.  


    • Acts as the "keeper (and communicator) of the vision" to translate the product strategy and vision developed with business stakeholders into the daily technology work.
    • Understands, advocates and augments the principles of information technology strategies.
    • Understands and influences business strategy to create and gain consensus on corresponding digital strategy.
    • Thoroughly understands the IT environment to detect critical deficiencies in both strategy and capabilities, and recommends solutions for improvement.
    • Coordinates with IT architects and business stakeholders to advocate for nonfunctional requirements and make sure that technical debt receives sufficient priority relative to functional requirements, in order to ensure success for the product throughout its entire life cycle.
    • Defines the product roadmap based on business outcomes. Through design thinking processes, the Product manager will operate at the level of defining which business capabilities the product should have, and what business outcomes those capabilities should achieve.
    • Analyzes technology industry and market trends and determines their impact on the enterprise. Formulates this data into a product roadmap for applications.
    • Leads delivery of the product roadmap through the team and influencing and working with others to obtain the team’s objectives. May serve as the Scrum Master on each team.
    • Responsible for day-to-day coordination of backlog priorities and allocation of work to the team.
    • Coaches and develops a strong, cohesive team capable of learning new technologies and adapting to changing market and business needs.


    • A Bachelor's or Master's degree in Computer Science or Business Administration is preferred, or equivalent experience
    • Minimum of five (5) years of experience in IT and business specifically supporting human resource systems.
    • Minimum of three (3)  years in diverse roles and increasing responsibilities across business and IT. A business-only career is acceptable if business roles included sufficient technology focus to equip the candidate to communicate effectively with delivery teams.
    • More than three years working in or with design thinking, lean and agile software delivery teams (preferred).
    • Familiar with multiple, diverse technologies and processing environments. Innovative and able to quickly comprehend the functions and capabilities of new technologies.
    • Able to translate business needs into product roadmaps.Demonstrable experience of engaging and influencing executives and other stakeholders to support important business decisions.

    About Us

    The Jackson Laboratory, (JAX, is a nonprofit biomedical research institute with over 2,000 employees whose mission is to discover precise genomic solutions for human disease and empower the global biomedical community in the shared quest to improve human health. ​ JAX has a mammalian genetics headquarters in Bar Harbor, Maine; JAXWest; a facility in Sacramento, CA, and The Jackson Laboratory for Genomic Medicine (JAX-GM); a new genomic medicine facility in Farmington, CT that is enabling the Laboratory to translate its fundamental science into the clinic. In addition to its National Cancer Center Institute-designated Cancer Center, the Laboratory also has initiated a cancer research laboratory in Seoul, Korea.

    The Jackson Laboratory's 43-acre scenic Bar Harbor campus is nestled between the Gulf of Maine and the mountains of Acadia National Park. Some of the best hiking and biking in the world (over 50 square miles of mountains, lakes, views and dramatic coastline) is accessible from our campus. We are one mile from downtown Bar Harbor, which offers a vibrant downtown district with a plethora of restaurants, shops, museums and galleries.

    JAX employees work in a collaborative, value-driven and team-based environment where the focus is on advancing science and improving patients’ lives. Researchers apply genetics to increase the understanding of human disease and advance treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. JAX was voted among the top 15 “Best Places to Work in Academia” in the United States in a poll conducted by The Scientist magazine!


    Our Values:

    INTEGRITY - Courage and commitment to do what is right

    PEOPLE - Inspiring our people to enhance the health of all

    ONE TEAM - Unified by our promise to transform medicine and science

    EXCELLENCE - Achieving world-class results

    INNOVATION - Leading with discovery and creative solutions

    STEWARDSHIP - Caring for and enhancing the resources entrusted to us


    What do we have to offer?                                                                                                                                       

    JAX offers a dynamic and supportive work environment, competitive salaries and a comprehensive benefits package including a medical plan, outstanding retirement plan, generous paid time off and tuition reimbursement.  JAX offers an MBA program, a fitness center with an award winning wellness program, and a fully operational primary care facility available to employees and their families.

    Most importantly, every position contributes to JAX’s mission of discovering precise genomic solutions for human disease and empowering the global biomedical community in our shared quest to improve human health.

    The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

    Learn more about career opportunities at JAX: 


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